Why no grievance officer in India: SC to WhatsApp

NEW DELHI: The Supreme Court on Monday issued a notice to messaging app WhatsApp as well as two ministries - IT and finance - seeking a detailed reply within four weeks as to why a grievance officer in India has not been appointed yet by Whatsapp, news agency ANI reported.

Supreme Court today issued a notice to #WhatsApp, IT and Finance ministry and sought a detailed reply from them wit… https://t.co/mUvRGqnXGO

— ANI (@ANI) 1535349090000

The notice comes in the backdrop of the deliberations between the government and Facebook-owned WhatsApp.

Last week, WhatsApp CEO Chris Daniels came calling on IT and law minister Ravi Shankar Prasad, who asked the company to immediately appoint a grievance officer in India to address concerns around fake messaging, which has been blamed for triggering a series of mob lynching incidents across various states.
Prasad also asked the messaging platform to comply with the regulators and set up a local entity and to find a technical solution to trace the origin of sinister messages.
WhatsApp has reportedly agreed to the government's demands except adding the feature that could trace origin of a message. The messenger service is believed to have told the government that the company has no access to the user data (it's encrypted end-to-end) and tampering with that will strike at its key feature — complete privacy to the user.

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from Times of India https://ift.tt/2Nm5gLK